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While completing a B.S. in Communication at Evergreen State College, I focused on hearing aid dispensation, as I marveled at those advanced miniature computers with the microchip capacity to help their wearers with one of the most important human senses. Even 20 years after obtaining my Arizona and California hearing aid dispenser licenses. I still love my life’s work, and I am pleased with the progress audiology, hearing science and hearing aid technology has made. And I am committed to keeping abreast of the latest developments in hearing-aid technology so I can provide the best possible hearing-aid dispensation service now and in the future.

My observation of my friend’s transformation from hearing-impaired girl to champion of the hearing-impaired inspired me to work for an audio video company while attending college, and later to become a Licensed Hearing Aid Specialist. My favorite part of what I do each day is turning on my clients’ hearing aids and seeing their eyes light up when they find themselves effortlessly hearing their loved ones, spouse, friends and family! This impact is so rewarding for me that I fall in love with this industry daily. After 21 years at the Kenwood Hearing Centers, it still hasn’t gotten old, and I look forward to making a difference in the lives of many more people who will come to the Center to get their hearing.

I received an Associate of Applied Science degree in hearing instrument technology at Bates Technical College in Tacoma, Washington. I moved to the Bay Area in 2018, which led me to the Kenwood Hearing Centers. Today I enjoy working with people through their struggles with hearing impairments and witnessing how hearing aids can drastically change and improve their lives. It is especially rewarding for me to see how I have helped people to change the way they communicate with loved ones and to reintroduce themselves into activities they had shied away from due to hearing difficulties.

I was blessed to be given the opportunity to work here at the Kenwood Hearing Centers as a Patient Care Coordinator and Office Manager. While I had never had any experience in hearing health previously, I quickly learned that this was my true calling after witnessing all the amazing benefits that improved hearing health can have on people's lives, day after day. I consider myself lucky to contribute to helping our patients hear better and to be a part of such a great team. Nothing brings me more joy than hearing the testimonials of so many of our patients, describing the many benefits of a pair of well-fit hearing aids. Everyone deserves to be heard, to hear, and to enjoy good health, and so I aspire to one day become a Hearing Instrument Specialist myself so that I can continue working towards this amazing goal indefinitely.

I have always valued the importance of clear communication and hearing everything the other person says, and I have now seen firsthand the difference better hearing can make in our patients’ daily lives, relationships and overall well being. It is especially rewarding to be a part of a team as dedicated to client satisfaction as the Center. They are truly committed to educating the community about the effects of hearing loss and keeping up to date on the latest research and technology to best inform our patients of their hearing improvement options. It makes all the difference for me to be surrounded by people who put their heart and soul into their work, and we are so lucky to be able to do so with our wonderful patients. I look forward to meeting you, hearing you, and helping you hear!

I have been an active team member of the Kenwood Hearing Centers since its inception in 2002. What drives me to do my best in that role is the interest in helping people with hearing loss that I share with the rest of my team and my pleasure in getting to know our clients, hearing their stories, and assisting them in improving their hearing. I have had that passion since I began working with seniors at age 14, and now I love working with people of all ages to help them hear clearly again. Yes, the positive effect of well-fitted hearing aids on a client’s quality of life makes working at the Kenwood Hearing Centers with such a dedicated, caring staff very rewarding for me. I have lived in Europe and the Middle East, where I have also helped many people recover their hearing, and I still enjoy international travel with my husband and domestic adventures with my dog in my spare time. I am happily married to a University of California Professor of Applied Linguistics, and we have two wonderful children.

190 El Cerrito Plaza, El Cerrito, CA 94530

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Oticon More is a revolutionary hearing device that works more like your brain because it learned through experience.

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Gregory Free

HAD, ACA, BC-HIS

Joanne Brenner

HAD

Nicole Skinner

HAD

Eitan Cohen

HAD

Olivia Free

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Patient Care Coordinator

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